At jilisia Casino, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a jilisia player in the Philippines.
These highlights capture the spirit of how jilisia handles your data. The full legal details are in the policy sections below, which you should read in their entirety.
jilisia uses industry-standard SSL encryption and secure server infrastructure to protect all personal and financial data you share with us. Your information is never stored in plain text.
jilisia does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the jilisia platform and to comply with legal obligations.
As a jilisia player, you have the right to access, correct, and request deletion of your personal data. You can also manage your communication preferences directly from your account settings.
jilisia processes personal data in accordance with applicable Philippine data protection laws and the requirements of the regulatory framework governing online gaming in the Philippines.
jilisia uses cookies to improve your experience on the platform. We explain exactly what cookies we use and why, and you can manage your cookie preferences at any time through your browser settings.
jilisia will only send you promotional communications if you have opted in to receive them. You can unsubscribe from marketing emails at any time through your account settings or by contacting support.
jilisia Casino ("jilisia", "we", "us", "our") is committed to protecting the privacy and personal data of all players who use the jilisia platform. This Privacy Policy describes how jilisia collects, uses, stores, shares, and protects personal information in connection with the operation of the jilisia online casino platform and all related services.
This Privacy Policy applies to all players who access jilisia through any device or interface, including desktop browsers and mobile devices. By registering an account on jilisia or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
Important: If you do not agree with any part of this Privacy Policy, you must not use the jilisia platform. Continued use of jilisia following any update to this policy constitutes acceptance of the revised terms.
jilisia processes personal data in accordance with applicable Philippine data protection legislation. We take our obligations as a data controller seriously and have implemented appropriate technical and organisational measures to safeguard your personal information at all times.
jilisia collects the following categories of personal data from players:
Note: jilisia collects only the personal data that is necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health data unless specifically required by law or responsible gaming obligations.
jilisia collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, deposit and withdrawal requests, customer support interactions |
| Automated collection | Cookies, session tracking, IP logging, device fingerprinting during platform use |
| Third-party sources | Identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection partners |
| Regulatory sources | Information received from regulatory authorities in connection with compliance obligations |
jilisia uses your personal data for the following purposes:
Note: jilisia does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or expressly consented to by you.
jilisia processes your personal data on the following legal bases:
jilisia does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
jilisia engages trusted third-party service providers to assist in operating the platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, cloud hosting providers, and customer support platform providers. These service providers are contractually bound to process your data only on jilisia's instructions and in accordance with applicable data protection requirements.
jilisia may disclose personal data to relevant Philippine regulatory authorities, law enforcement agencies, or courts where required by law, court order, or regulatory direction. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
As part of our AML compliance obligations, jilisia may be required to report certain transactions or player information to the Anti-Money Laundering Council (AMLC) of the Philippines or other relevant authorities. Such reporting is a legal obligation and does not require your consent.
In the event of a merger, acquisition, or sale of all or part of jilisia's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
Important: jilisia will never share your personal data with third-party advertisers, data brokers, or marketing companies. Your data is used exclusively to operate and improve the jilisia platform and to meet our legal obligations.
jilisia retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.
The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after account closure |
| Financial transaction records | 10 years from the date of the transaction (AML requirement) |
| Gaming activity records | Duration of account plus 3 years after account closure |
| Customer support communications | 3 years from the date of the last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter |
| Technical and device data (logs) | 12 months from collection |
Upon expiry of the applicable retention period, jilisia will securely delete or anonymise your personal data in accordance with our data disposal procedures.
jilisia implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Your role in security: While jilisia takes extensive measures to protect your data, you also play an important role. Use a strong, unique password for your jilisia account, enable 2FA, and never share your login credentials with anyone. If you suspect unauthorised access to your account, contact jilisia support immediately.
jilisia uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the jilisia website. The following types of cookies are used:
These cookies are essential for the jilisia platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
These cookies collect anonymised information about how players use the jilisia platform, such as which pages are visited most frequently and whether error messages are received. This data helps jilisia improve the platform experience. No personally identifiable information is collected by these cookies.
These cookies allow jilisia to remember your preferences, such as your preferred language and display settings, to provide a more personalised experience on the platform.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jilisia platform. Strictly necessary cookies cannot be disabled without impacting your ability to use the platform.
As a jilisia player, you have the following rights in relation to your personal data, subject to applicable legal limitations:
To exercise any of these rights, please contact the jilisia support team. jilisia will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.
Please note: jilisia may be required to retain certain personal data notwithstanding a deletion request, where retention is required by applicable law, regulatory obligation, or for the establishment, exercise, or defence of legal claims.
jilisia Casino is strictly for players aged 21 years and above. jilisia does not knowingly collect personal data from individuals under the age of 21. If jilisia becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed.
If you are a parent or guardian and believe that a minor has registered on jilisia or provided personal data to jilisia, please contact our support team immediately so that we can take appropriate action.
The jilisia platform may contain links to third-party websites or services for informational purposes. jilisia is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to data collected by jilisia through the jilisia platform. We encourage you to review the privacy policies of any third-party websites you visit.
jilisia reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, jilisia will notify registered players via email or platform notification prior to the changes taking effect.
The effective date at the top of this page indicates when the current version of the Privacy Policy came into force. We encourage you to review this page periodically to stay informed about how jilisia protects your personal data. Your continued use of the jilisia platform following any update constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilisia handles your personal data, please contact our Data Privacy team through the following channels:
Our support team includes Filipino-speaking staff available around the clock. We are committed to addressing all privacy-related enquiries promptly and transparently. For formal data rights requests, please include your full name and registered jilisia email address so we can locate your account and respond accurately.